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Recognising the value of social enterprise.

Since 2020, White Box Enterprises has been working in close consultation with the Department of Social Services to co-design a Payment By Outcomes (PBO) trial - the first of its kind for jobs-focused social enterprise.

The three-year $3.8M landmark trial, which commenced in July 2022, is exploring the effectiveness of jobs-focused social enterprises in delivering long-term employment outcomes for people living with a disability.

Up to 170 people living with a disability will be supported into award wage employment with one of 15 jobs-focused social enterprises participating in the trial.

As each person achieves milestones in their employment, the social enterprise employing and supporting them will receive outcomes-based payments at 6, 12 and 18 months, as well as additional payments when an employee chooses to transition to another employer.

“We look forward to seeing the role jobs-focused social enterprises can play, alongside the strong disability employment services system we’re creating.”
– Social Services Minister Amanda Rishworth.

Victoria shared her story of her six-year journey with Green Collect at the launch of their new space in Braybrook, Victoria. She’s a shining example of what is possible for more individuals through this trial. Watch here

How we are tracking


Data as at 31 March 2023








Jobs-focused social enterprises


Of participants are under 30


Of participants are under 21


Payments to social enterprises so far

Social enterprise delivers

According to a new report, social enterprise outperforms Disability Employment Services (DES) on retention, individual earnings and cost savings to government.

Individuals fare better

They stay in work longer

Employee retention after 26 weeks with a social enterprise is at 86%, compared to DES at 37%.


They are earning more

Individuals are estimated to earn $28,000 in their first 12 months, 28% more than the average DES participant.


They start work sooner

When individuals are employed with a social enterprise, paid employment at full award wages and training start simultaneously.


Cost savings to government


** If scaled to 10,000 individuals this could save government an estimated $183M over five years. **


Participating social enterprises

Ability Works
Clean Force
Fruit 2 Work
Good Sammy
Green Collect
Kalan Enterprises
Vanguard Laundry
Your Town

Impact Investors

This is the third PBO trial launched under the Australian Government’s Social Impact Investing Initiatives, however the first involving impact investors. A special thanks to Macquarie Group Foundation, Tripple and Hand Heart Pocket Foundation, the trial would not have been possible without your support.

Hand Heart Pocket
Macquarie Group

Latest news

November 27, 2023
PBO Trial exceeds expectations in its first year
White Box Enterprises has released its first year independent evaluation of the Payment By Outcomes Trial for social enterprise in collaboration with Centre for Social Impact Swinburne.
August 2, 2023
New data reveals individuals earn more and stay employed longer in a social enterprise
According to a new report commissioned by White Box, social enterprise outperforms Disability Employment Services (DES) on retention, individual earnings and cost savings to government.
July 27, 2023
From little things big things grow
One of White Box's first employees, Angharad Lubbock, reflects on the evolution of the Payment By Outcomes Trial and her journey with the organisation. 

Our Locations

Brisbane (HQ)
1/309 North Quay, Brisbane 4000
Mailing Address:
PO Box 590, Fortitude Valley 4006

Cremorne Jobs Hub
Building 3, 658 Church St,
Richmond, VIC, 3121

Social Enterprise District
– Mt Gravatt

1030 Cavendish Rd,
Mount Gravatt 4122


White Box is always on the lookout for people that have social enterprise in their blood. We don’t have any positions open at the moment but we are always recruiting. Find out more.


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Acknowledgement of Country

We are proud to work with social enterprises all over Australia. We acknowledge and pay our respects to the Traditional Owners of the land we work and live on, recognising that Sovereignty was never ceded. We pay our respects to the First People of this country, their culture and Elders past, present and emerging.